Privacy Policy

1. Controller and scope

The controller for data processing on this website is FINANCIAL LINK INVESTMENTS LTD. This policy applies to information submitted via contact forms, inquiries for banking products (including fixed-term deposit offers) and general website usage data.

Where an engagement requires processing by a banking or settlement partner (for example for execution, custody, settlement, KYC/AML verification or product onboarding), relevant data may be forwarded to such partners on a need-to-know basis and subject to appropriate safeguards.

2. Categories of data we may process

Depending on your interaction with us, we may process the following categories of data:

• Identification and contact details (name, email address, phone number, company name, role).
• Inquiry details (requested product type, investment horizon, amount ranges, currency preferences, country of residence).
• Communication data (messages, timestamps, support tickets and related correspondence).
• Technical data (IP address, device and browser signals, basic logs necessary for security and performance).
• Compliance-related data if required for onboarding (e.g., KYC/AML information and supporting documents), usually handled by designated partners.

We aim to avoid collecting data that is not necessary for the requested purpose. If additional information is required, we will indicate this as part of the workflow.

3. Purposes of processing

We process personal data for the following purposes:

• Responding to inquiries and providing requested information or indicative offers.
• Operating and improving the website, including security monitoring and fraud prevention.
• Facilitating access workflows with partners where execution or onboarding is requested.
• Compliance and record-keeping where legally required or where necessary to document the relationship.

Data is not processed for unrelated purposes and is handled under strict access control to maintain confidentiality.

4. Legal bases

Where applicable under data protection law, we rely on one or more of the following legal bases:

• Your consent (e.g., when you submit a form requesting contact or information).
• Contractual necessity (to take steps at your request prior to entering into a contract).
• Legitimate interests (security, service improvement, responding to business inquiries).
• Legal obligations (compliance requirements, record retention where mandated).
• Protection of vital interests in exceptional circumstances (security incidents).

The applicable basis depends on the context and will be aligned with the specific workflow and jurisdiction.

5. Sharing of data and recipients

We may share data with trusted recipients only when necessary to provide the requested service. This may include technology providers (hosting, security tooling), professional advisers and banking/settlement partners involved in execution or onboarding.

Recipients are selected using a controlled vendor approach. Access is limited to authorised personnel and aligned with confidentiality requirements.

We do not sell personal data. We do not share personal data for unrelated marketing by third parties.

6. Security and retention

We implement organisational and technical measures to protect data, including:

• Access control and role-based handling of inquiries.
• Encrypted transport (HTTPS) and secure hosting practices.
• Logging and monitoring to detect suspicious activity.
• Data minimisation and retention limitation where practical.

Retention periods depend on the purpose and legal requirements. Inquiries are kept only as long as necessary to respond, document the relationship and comply with retention obligations.

7. Your rights

Subject to applicable law, you may have rights including access, correction, deletion, restriction, objection and data portability. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact our team using the Contact page. We may request verification to protect confidentiality and prevent unauthorised disclosure.

8. Changes to this policy

We may update this Privacy Policy to reflect changes in processes, legal requirements or service configurations.

The latest version will be published on this page. Where appropriate, material changes may be highlighted within our communication channels.